Maintenance Services

Applied Integration UK offer tailored maintenance packages designed to cover every aspect of your system.

These can include the following service options:

Engineer Call Out — allow the facility for telephone support from an engineer to assist your own engineering staff to investigate a system problem and, if applicable, request the engineer attend site to help effect a system repair.

 

Dial Up Remote Connection — enabling clients, or our engineers, to carry out remote system diagnostics from any location via telephone line.

 

    Typical uses of Remote Dial-in module:

Allow fault diagnosis and rectification without the need to attend site.

Allow remote monitoring of customer’s application software during normal or abnormal operation.

 

Disaster Recovery — every business and organisation can experience a serious system failure that prevents it from continuing normal operations.  Applied Integration UK can offer a system recovery path that will allow your organisation to recover from such incidents in the minimum amount of time, with minimum disruption and at minimum cost.

Healthcare Checks — performing proactive maintenance in order to aid in the prevention of system problems and maintaining the system wellbeing.

Spares Management — provide and manage both on and off site spares holdings.

On-site Engineering Support — can be used to carry out system maintenance, small system modifications and upgrades.

Typical uses of Support Days:

Calibration services

Fault investigation and rectification

Minor configuration changes to PLC/DCS/SCADA systems

PLC/DCS/SCADA system backups

System audits

System documentation

Preventive maintenance on PC systems

Informal training

Call-out days (If call out service is purchased)

 

“You control how and when the support days are used”

 

For more information please contact: sales@appliedintegration.co.uk