Applied Integration UK offer tailored maintenance packages designed to cover every aspect of your system.
These can include the following service options:
Engineer Call Out
Allow the facility for telephone support from an engineer to assist your own engineering staff to investigate a system problem and, if applicable, request the engineer attend site to help effect a system repair.
Dial Up Remote Connection
Enabling clients, or our engineers, to carry out remote system diagnostics from any location via telephone line.
Typical uses of Remote Dial-in module:
- Allow fault diagnosis and rectification without the need to attend site.
- Allow remote monitoring of customer’s application software during normal or abnormal operation.
Disaster Recovery
Every business and organisation can experience a serious system failure that prevents it from continuing normal operations. Applied Integration UK can offer a system recovery path that will allow your organisation to recover from such incidents in the minimum amount of time, with minimum disruption and at minimum cost.
Healthcare Checks
Performing proactive maintenance in order to aid in the prevention of system problems and maintaining the system wellbeing.
Spares Management
Provide and manage both on and off site spares holdings.
On-site Engineering Support
Can be used to carry out system maintenance, small system modifications and upgrades.
Typical uses of Support Days:
- Calibration services
- Fault investigation and rectification
- Minor configuration changes to PLC/DCS/SCADA systems
- PLC/DCS/SCADA system backups
- System audits
- System documentation
- Preventive maintenance on PC systems
- Informal training
- Call-out days (If call out service is purchased)
"You control how and when the support days are used"